Privacy Policy for First Step Platform

At First Step, we are committed to protecting your privacy and ensuring the security of your personal information when using our platform. This policy explains how we collect, use, share, and protect your data.

1. Information We Collect

• Personal Information: Such as name, phone number, email, and city.
• Child Information: Such as age, interests, or any details you voluntarily enter for nursery/center requirements.
• Usage Information: Pages you visit, searches you perform, device type, and cookies.

2. How We Use Your Information

• Help you find the most suitable nursery or center for your child.
• Improve your experience on the platform.
• Contact you about your account or inquiries.
• Send alerts, updates, or special offers (if you opt in).
• For analytics and service development.

3. Do We Share Your Data?

We do not sell or share your personal data with third parties for commercial purposes.

We may only share data:

• With nurseries/centers you choose to interact with.
• If legally required by Saudi authorities.

4. Protecting Your Data

We use industry-standard security practices and technical safeguards to prevent unauthorized access or misuse.

5. Cookies

We use cookies to enhance platform performance and analyze user behavior. You can manage cookies in your browser settings.

6. Your Rights

• You may request access to or update your personal data.
• You may request deletion of your data at any time.
• You may opt out of marketing messages using the unsubscribe link.

7. Changes to This Policy

We may update this privacy policy from time to time. Major changes will be communicated via email or platform notifications.

Contact Us

If you have any questions regarding this policy, contact us at info@firststep.com.